Transactions & Payment Policy

Last Updated: October 27, 2026

This policy explains how purchases, payments, pricing, and transaction-related issues are handled at North Vogue.

North Vogue accepts the payment methods displayed during checkout.

Available payment options may vary depending on the customer's location, device, and payment provider.

Purchases made through our Canadian storefront are displayed and charged in Canadian dollars (CAD), unless otherwise disclosed before payment.

Payment is requested when an order is placed.

Transactions may be subject to authorization and fraud-prevention checks performed by our payment providers.

Our online store uses Shopify's e-commerce infrastructure and supported payment processing services.

Customers should only enter payment information through the secure checkout process.

The final order total is displayed before payment confirmation.

Free standard shipping applies to Canadian orders.

Applicable import duties and import taxes are included in the purchase price.

After a successful transaction, customers normally receive an order confirmation email.

Please contact support if your payment appears successful but you have not received an order confirmation.

If you believe you have been charged more than once or notice an unauthorized transaction, contact us promptly.

We will review the available transaction information and assist with the investigation.

Customers may also contact their payment provider regarding unauthorized transactions.

Approved refunds are normally issued to the original payment method.

Refund processing generally takes 5–10 business days after approval, although payment providers may require additional time.

Please refer to our Return & Refund Policy for eligibility and procedures.

Promotional discounts are subject to the terms displayed at the time of purchase.

Any refund adjustments involving promotions must be consistent with the original offer and applicable law.

North Vogue may review suspicious transactions and request reasonable verification where necessary.

We will not ask customers to provide passwords or full payment card credentials by email.

For payment questions, please provide your order number and a description of the issue.

Do not send complete payment card numbers or security codes by email.

North Vogue — Sartoria FSH

KVK: 98978799

Gerrit Jan Mulderstraat 61F
3023 RC Rotterdam
The Netherlands

Phone: +1 437 475 9265